We are extremely proud to announce that Brumby’s Bakery has won the 2021 Canstar Blue award for Most Satisfied Customers – Bakery Chains. This award is a true testament to the hard work and passion our franchise partners and teams have invested to ensure customers are provided with great product and exceptional customer service.
In Canstar Blue’s latest bakery chains review, they asked Australian shoppers about their experiences when buying bakery items from their local store of choice. They rated retailers on their quality and freshness of products, variety of products, deals or specials available, customer service, store layout and presentation, value for money and overall satisfaction.
When up against 3 other national bakery chains, not only did Brumby’s take out the overall satisfaction award, but the brand also received 5 stars for Product Quality, Variety of Products, Customer Service and Value for Money.