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The Commitment

The commitment from the franchisor

To provide:

  • The use of Brumby's - the Brand.
  • All the necessary support to help ensure a successful launch of a new store and/or franchisee.
  • Bakery and retail training.
  • Strategic local area marketing program.
  • Recipe, Operation and Marketing manuals.
  • Management input and support for sales, cost control and administration.
  • Good communication via FAC (Franchisee Advisory Councils), national newsletters, state meetings and an annual conference.
  • Management of national suppliers for ingredients, products and dry good services.

The commitment from the franchisee

A commitment:

  • To bake the highest quality bread using the recommended ingredients.
  • To the Late Baking program.
  • To provide excellence in customer service.
  • To retail and operational excellence as stated in relevant manuals provided.
  • To maintain shop fit out to current company standards.
  • To support "The Brand", its usage guidelines and its development in the local area.
  • To participate in all marketing activities.
  • To develop sponsorship and provide for local charities.
  • To have a "hands-on" commitment to the business.
  • To ensuring administration, payments, records and reports are submitted on time.
  • To abide to the terms of the Franchise Deed.