Our Commitment

The commitment from the franchisor

To provide:

The use of Brumby's - the Brand
All the necessary support to help ensure a successful launch of a new store and/or franchisee
Bakery and retail training
Strategic local area marketing program
Recipe, Operation and Marketing manuals
Management input and support for sales, cost control and administration
Good communication via FEC (Franchisee Enhancement Councils), national newsletters, state meetings and an annual conference
Management of national suppliers for ingredients, products and dry good services

A commitment:

To bake the highest quality bread using the recommended ingredients
To the Late Baking program
To provide excellence in customer service
To retail and operational excellence as stated in relevant manuals provided
To maintain shop fit out to current company standards
To support "The Brand", its usage guidelines and its development in the local area
To participate in all marketing activities
To develop sponsorship and provide for local charities
To have a "hands-on" commitment to the business
To ensuring administration, payments, records and reports are submitted on time
To abide to the terms of the Franchise Deed

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